Acebet AppTerms & Conditions — A Complete Guide for Members

Acebet app ("we", "us", or "the platform") is an online gaming and entertainment service provider. These Terms & Conditions ("Terms") constitute a legally binding agreement between acebet app and its users.

The following are definitions of key terms used in this document:

• "Member" or "User" — Any individual who has registered or is using acebet app.
• "Account" — Your personal user profile on acebet app.
• "Wallet" — The virtual funds held in your account.
• "Bonus" — Additional credits or benefits granted by acebet app.
• "Wagering Requirement" — A requirement to wager a specified amount before bonus funds can be withdrawn.

To create an account on acebet app, you must meet the following requirements and provide accurate information.

Information Required at Registration

• Full legal name (as it appears on your National ID)
• Accurate date of birth (for age verification)
• An active mobile number or email address
• Current Residential Address
• Password of Your Choice

Acebet app may request KYC (Know Your Customer) verification at any time. This process may require a copy of your national ID, passport, or driving licence.

Each member may operate only one account. Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited.

The following eligibility criteria must be met to use acebet app. Anyone who does not meet these requirements may not participate.

The following policies apply to all financial transactions on acebet app. All payments are processed through secure and verified methods.

Deposit Policy

• The minimum deposit amount may vary depending on the payment method.
• Only deposit from a payment account registered in your own name.
• Using a third-party payment method may result in the temporary or permanent closure of your account.
• Deposits via mobile banking and e-wallets are accepted on acebet app.

Withdrawal Policy

• Withdrawals may only be made to the same payment method used for the deposit.
• Large withdrawals may be held until KYC verification is complete.
• Standard withdrawals are processed within 5–30 minutes.
• Acebet app reserves the right to verify withdrawals if fraud is suspected.
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.

Acebet app offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the relevant promotion page.

• Welcome Bonus: Available to new members only. Each member may claim this bonus once.
• Wagering Requirement: A specified multiple of the bonus amount must be wagered — typically between 20x and 40x.
• Validity Period: Each bonus will expire if not used within the specified timeframe.
• Maximum bet limit: While a bonus is active, single bets generally may not exceed BDT 500.
• Game Restrictions: Some games may not contribute to bonus wagering requirements.

Every game on acebet app is powered by internationally certified RNG (Random Number Generator) technology, ensuring fairness and impartiality.

• All game outcomes are entirely random and regularly audited by independent third-party organizations.
• If a game is interrupted due to a technical error, acebet app will refund the bet for that round.
• Any winnings obtained by exploiting software bugs or glitches will be considered void.
• The dealer's decision in Live Casino games is final and cannot be appealed except in cases of technical error.
• If odds change in Sports Betting, the odds at the time the bet was confirmed will apply.

Acebet app reserves the right to amend any game, odds, or payout. Bets placed before such changes will be governed by the rules in effect at the time they were placed.

The following activities are strictly prohibited on acebet app. Violations may result in permanent account suspension and forfeiture of funds.

• Match Fixing & Manipulation: Attempting to influence the outcome of any game.
• Collusion: Coordinating multiple accounts to obtain bonuses or winnings.
• Bots or Automation: Using software to automatically play games or place bets.
• Fraudulent Payments: Using stolen or unauthorised payment methods.
• Money Laundering: Attempting to launder illicit funds through acebet app.
• Platform Hacking: Attempting to gain unauthorised access to acebet app's systems.

Acebet app reserves the right to temporarily or permanently close a member's account under the following circumstances:

• Where clear evidence of a breach of terms and conditions is found.
• Registering with false or inaccurate information.
• Failure to cooperate with KYC verification.
• Extended period of inactivity (12 months).
• When a member requests self-exclusion voluntarily.

Members may also request account closure at any time. Any verified balance remaining in the account can be withdrawn before closure.

Acebet app firmly believes that gaming should be a healthy form of entertainment — never a source of income or addiction.

The following responsible gaming tools are available on acebet app:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Control the maximum amount wagered per bet.
• Session Limit: Set a time limit for continuous play.
• Cooling-Off Period: Take a temporary break from your account.
• Self-Exclusion: Take a long-term break for anywhere between 6 months and 5 years.

Acebet app takes the security of your personal information seriously. We adhere to strict data protection policies.

• Your information will never be sold to third parties.
• Your data is used solely for service improvement and legal compliance purposes.
• All data is secured with 256-bit SSL encryption.
• Your data can be deleted upon request.

For more details, visit our Privacy Policy Read.

Any dispute between acebet app and a member will be resolved through the following process:

• Step 1: Contact us directly through our 24/7 support team.
• Step 2: If your issue remains unresolved by support, please submit a formal complaint.
• Step 3: Independent third-party mediation is available if needed.

Complaints must be submitted within 30 days of the incident. acebet app will provide a formal response within 14 business days.

Acebet app reserves the right to change, amend, or update these Terms & Conditions at any time. The following process will be followed when changes are made:

• Members will be notified of significant changes via email or platform notification.
• The date of any changes will be noted at the top of this page under "Last Updated".
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not accept the updated terms, you may request that your account be closed.

The latest version of these Terms will always be available on the acebet app website. Older versions will be automatically superseded.